News & Features 27 Oct, 2020

See Tickets On-Site and Access Control at Greenwich Comedy Festival 2020

See Tickets On-Site and Access Control at Greenwich Comedy Festival 2020

We have been supporting clients with Covid safe on-site and access control services and demonstrated this successfully at Greenwich Comedy Festival which took place in September 2020 with numerous safety measures in place.  

Tickets were sold through See Tickets in multiples of two and each pair of seats was socially distanced from others. Customers were seated in blocks and their block allocation linked to the pre-allocated entrance and staggered arrival time they were given.

All See customers were electronically sent a ‘print at home’ ticket via email as a PDF file which can be displayed and scanned from a mobile device easily. See can also assist event organisers with track and trace and can upon request, provide the lead booker’s contact details including time stamp of entry.

Attendees entered via two separate entrances that led ticket holders to a single double-sided tent that worked as both entry scanning and bar facility. All attendees were directed to one of seven event staff positioned behind perspex shields to have their tickets validated via See’s access control solution.

A staggered exit system was deployed with instructions announced from stage at close of event. Attendees were required to leave via the same entrance they arrived at, distancing between others in the queue. 

Attendees were extremely compliant with safety measures in place and followed instructions carefully. A noticeable willingness for the event to take place and for ticket holders to be at a live event again aided this. This made the event a much safer environment, and so can be deemed a huge success in our on-site operation helping clients during this time.

*Image shows socially distanced seating laid out for attendees at Greenwich Comedy Festival 2020.